FAQ

FAQ – Frequently Asked Questions

1. What is ECi?

ECi is a revolutionary wearable skincare system designed to optimize your skin’s natural functions. It combines advanced textile technology with biohacking principles to enhance the absorption of active ingredients, retain moisture, and protect your skin from external environmental factors like electrosmog and electrostatic charge.

2. How does ECi work?

ECi is made up of two layers:

Internal Layer: A 100% bio-cotton material that infuses your skin with the benefits of various natural waters (like aloe, rose, or rice water).
External Layer: Tech-infused fibers designed to boost absorption, retain hydration, neutralize electrostatic charges, and enhance skin metabolism. This dynamic combination keeps your skin hydrated for up to 12 hours, improves the penetration of active ingredients, and minimizes product waste.

3. How do I use ECi with my skincare routine?

It's simple! Here's a step-by-step guide:

Apply a generous layer of your favorite hydrating serum, cream, or oil to your skin (preferably a product with high moisture content like plant-based butters, ceramides, or vitamin-rich oils).
Put on your ECi external skincare piece.
The system will lock in moisture, increase absorption, and neutralize electrostatic charges for up to 1 hour of optimal hydration.

Pro Tip: Extend the treatment time if desired — ECi can be worn longer for deeper hydration and skin repair.

4. What types of skincare products can I use with ECi?

ECi works great with:

Water-based treatments like aloe water, rose water, rice water, and more.
Moisturizing creams with ceramides, natural oils (e.g., argan oil, avocado oil), and plant butters.
Oil-based serums and balms for intense hydration.

ECi can even be used with clay masks or body treatments — just soak the internal layer of ECi in your preferred product!

5. How long should I wear ECi for?

For optimal results, wear ECi for up to 1 hour. However, you can leave it on longer if you have the time, as there is no risk of over-saturating your skin. In fact, it can enhance the effects of your skincare the longer you wear it. Regular use over time will help you notice visible improvements in your skin’s hydration, texture, and overall health.

6. Is ECi suitable for all skin types?

Yes! ECi is designed to be gentle and effective for all skin types, including sensitive and acne-prone skin. The materials used are hypoallergenic and free from harsh chemicals, making it safe for daily use.

7. Can I use ECi while I sleep?

Absolutely! You can wear ECi overnight for an intense hydration boost. It will prevent moisture from evaporating and help your skin retain the benefits of any treatments you apply before bed. No mess, no fuss — just hydrated, glowing skin when you wake up.

8. How is ECi different from traditional skincare products?

Unlike regular skincare products that only sit on the skin’s surface, ECi uses innovative textile technology to enhance penetration and absorption of active ingredients, while keeping them locked in. This means that you get more from every product you apply, without wasting or evaporating precious skincare ingredients. Plus, it helps neutralize the harmful effects of electrosmog and reduce electrostatic charges, which traditional skincare doesn’t address.

9. How do I clean ECi?

ECi is easy to care for! Simply follow these cleaning instructions:

Hand wash or machine wash on a gentle cycle, using mild detergent.
Allow it to air dry — do not tumble dry.

Avoid using fabric softeners or bleach, as this can damage the fibers and reduce their effectiveness.

10. Can ECi help with specific skin issues like dryness or dullness?

Yes! ECi is specifically designed to combat issues like:

Dryness: ECi locks in moisture and keeps it on the skin for up to 12 hours, ensuring long-lasting hydration.
Dullness: By improving product absorption and neutralizing external disruptions, ECi can help revive a glowing complexion.
Dehydration: It creates a perfect barrier to prevent your skin from losing moisture, especially in harsh environments like A/C or heating.

11. Will ECi work with my current skincare products?

Definitely! ECi is designed to complement your current routine, not replace it. It works synergistically with your favorite products to enhance their effects, so you can keep using the same products you're already loving while supercharging their results.

12. Can ECi help protect against pollution or electrosmog?

Yes! ECi uses technology that neutralizes electrostatic charges on your skin, and its 95% protection against electrosmog helps reduce the harmful effects of electromagnetic radiation from your devices and environment.

13. Is ECi eco-friendly?

We take sustainability seriously. ECi is made from 100% bio-cotton and eco-conscious materials, with minimal impact on the environment. Additionally, our packaging is recyclable, ensuring that your beauty routine is as sustainable as it is effective.

14. What are the benefits of regular ECi use?

With consistent use, you can expect:

Enhanced hydration and moisture retention.
Improved skin texture and elasticity.
Reduced skin stress from external factors like pollution and electrosmog.
Maximized product efficacy — get more out of every serum, cream, and oil.

Still have questions?
Feel free to reach out to our customer support team at [[email protected]]. We're here to help you take your skincare to the next level!